Effective date: October 27, 2026

Éclat & Co. (“Éclat & Co.”, “we”, “us”) operates eclatco.shop. This Privacy Policy explains what personal information we collect when you visit our website, contact us or purchase from us, how we use it, and the choices you have.

1. Information we collect

Information you give us

  • Name, email address and phone number
  • Billing and shipping address
  • Order details and purchase history
  • Messages you send us through our contact and appointment forms, by email or on WhatsApp
  • Your email address, if you subscribe to our newsletter

Payment information. Card payments are processed securely by our payment provider, Stripe. We do not see or store your full card number.

Information collected automatically. When you browse our website we, and the service providers listed below, may collect technical information such as your IP address, browser and device type, pages viewed, the website that referred you to us, and the date and time of your visit. This is collected through cookies and similar technologies (see section 3).

2. How we use your information

  • To process and deliver your orders and provide after-sales care
  • To schedule private viewings and appointments at our showroom
  • To answer your questions and requests
  • To send our newsletter, only if you subscribed — you can unsubscribe at any time
  • To understand how our website is used and improve it
  • To prevent fraud and keep our website and transactions secure
  • To meet our legal, accounting and tax obligations

3. Cookies and analytics

We use cookies and similar technologies to:

  • Make the website work — for example, to remember the items in your cart and keep checkout secure
  • Understand how visitors find us — our store records the source of a visit (for example, a search engine or social media) and attaches it to orders
  • Measure traffic — through Google Tag Manager / Google Analytics and Jetpack statistics
  • Remember your language — if you use the website translation option

You can block or delete cookies in your browser settings; some parts of the website, such as the cart, may not work without them. You can also opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

4. How we share your information

We do not sell your personal information. We share it only with service providers that help us run our business, and only as needed for them to do so:

  • Payment processing (Stripe)
  • Website hosting, store and security services (WordPress, WooCommerce and Jetpack by Automattic)
  • Website analytics (Google)
  • Email (Google Workspace)
  • Shipping carriers that deliver your order
  • WhatsApp (Meta), when you choose to contact us there

We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a sale or transfer of our business.

5. How long we keep your information

We keep order and payment records for as long as required by accounting and tax laws. Other information is kept only as long as needed for the purposes described above. Newsletter subscriptions are kept until you unsubscribe.

6. How we protect your information

Our website uses an encrypted (HTTPS) connection, and we limit access to personal information to the people who need it. No method of transmission or storage is completely secure, but we work to protect your information.

7. Your choices and rights

You may ask us to:

  • Tell you what personal information we hold about you
  • Correct or update your information
  • Delete your information, unless we must keep it by law
  • Stop sending you marketing emails

Depending on where you live, you may have additional rights under local law. To make a request, contact us using the details below. We will not treat you differently for exercising your rights.

8. Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

9. Visitors outside the United States

We are based in the United States, and your information is processed and stored there.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

11. Contact us

Éclat & Co.
2700 N Miami Ave, Suite 606, Miami, FL 33127, United States
Email: eclat@eclatco.shop
Phone / WhatsApp: (786) 887-5135